Framework Agreement

1. Parties and Acceptance

This BFCO Registered User Framework Agreement (the "Agreement") is entered into between OCTOPUS PRIME GLOBAL F.Z.E, a Free Zone Establishment - Limited Liability incorporated in Ajman Free Zone under registration and licence number 55289 (the "Company"), and the natural person who completes the electronic registration and acceptance process (the "Registered User" or "you").

The Company was incorporated on 24 June 2026. Its registered capital is AED 100,000 and its registered office is at Ajman Free Zone C1 Building, Premises B.C. 1308431, Ajman Free Zone, Emirate of Ajman, United Arab Emirates.

You accept this Agreement by completing the registration process and following the confirmation link sent to your email address. That action confirms your email address, completes registration and records your electronic acceptance of this Agreement.

Before accepting this Agreement, you will be provided with access to the Privacy Policy. By completing the electronic acceptance process, you confirm that you have had the opportunity to read the Privacy Policy. Acceptance of this Agreement does not constitute consent to optional marketing or to any processing activity for which separate consent is required under applicable law.

Electronic offer, acceptance, documents and automated electronic transactions are recognised under Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services, subject to applicable mandatory law.

2. Purpose and Nature of This Agreement

This Agreement creates a framework relationship only. It gives you access to the basic functions of the Octopus Prime BFCO platform, including the ability to create and maintain a personal profile, enter information and upload documents.

This Agreement does not activate any consultancy, coordination, membership, package, project or other paid service. It does not create an entitlement to a free review, free consultation, response, analysis, recommendation or onboarding.

A specific service becomes active only after you separately request it and the Company expressly accepts and activates it through the relevant section of the Platform or through another written or electronic confirmation.

3. Definitions

• "Account" means your individual user account on the Platform.
• "Active Service" means a specific service or project separately requested by you and expressly accepted and activated by the Company.
• "Affiliate Payer" means a company or other legal entity affiliated with you that pays an amount on your behalf.
• "Authorised Representative" means a person whom you identify as authorised to communicate or act in relation to specified matters, subject to any verification required by the Company.
• "Basic Platform Functions" means the functions available to a Registered User before any Active Service is purchased or activated, including profile completion and document storage.
• "Client Data" means information, documents and other material submitted by or for you through the Platform or official communication channels.
• "Platform" means the Octopus Prime BFCO website, client portal, internal profile, data storage and related digital functions made available through the Company's domain.
• "Project Activation" means the electronic or written confirmation by which the Company accepts a request and activates a specific service, project or package.
• "Service Terms" means the scope, fees, timing, deliverables and special terms applying to an Active Service.

4. Eligibility

You may register only if:

• you are at least 18 years old;
• you have legal capacity to enter into this Agreement;
• you register in your own name as a natural person;
• the information supplied by you is accurate and not misleading; and
• your use of the Platform is lawful.

The Company may request evidence of your identity, age, address, authority, relationship to another person or company, or any other information reasonably required for security, compliance or service purposes.

5. Registered User Status

Once your email confirmation is completed, your Account is activated as a Registered User account and you may use the Basic Platform Functions.

Registered User status does not:

• make you an active client for any particular service;
• activate a paid package, subscription or project;
• oblige the Company to review information or documents uploaded by you;
• oblige the Company to contact you or respond within any particular period;
• reserve Company personnel, external providers or other resources for you;
• authorise the Company to represent you or act in your name; or
• guarantee that the Company will accept a future service request.

6. Basic Platform Functions

Subject to availability and this Agreement, the Basic Platform Functions may allow you to:

• complete and update your personal profile;
• enter information concerning your family, household and dependants;
• enter information concerning companies, property, insurance, banking, tax, health, education, relocation and other matters supported by the Platform;
• identify Authorised Representatives;
• upload and organise documents;
• receive messages and notices through the Platform; and
• submit requests for future services.

The availability of a field, category, workflow or document section on the Platform does not mean that the Company has reviewed, accepted or agreed to provide any related service.

7. Information About Family Members, Companies and Other Persons

You may enter information concerning your spouse or partner, children, dependants, family members, companies, assets, insurers, advisers, Authorised Representatives and other relevant persons or entities where the Platform permits this.

You remain the sole contracting party under this Agreement. Adding another person or entity to your profile does not make that person or entity a party, client, beneficiary or account holder.

You confirm that you have a lawful basis and appropriate authority to provide information and documents concerning another person. You must provide any required privacy notice or obtain any required consent.

8. Personal Data and Document Storage

The Company will process and store Client Data in accordance with the Privacy Policy published on the Platform and applicable data protection law.

The Company's obligation at the Registered User stage is limited to operating the Basic Platform Functions and applying reasonable technical and organisational measures designed to protect Client Data. No online system can be guaranteed to be entirely secure or continuously available.

You should upload only information reasonably relevant to your personal, family, business or anticipated service needs. You must not upload passwords, payment card PINs, online banking credentials, malicious files, unlawfully obtained material or documents you are not entitled to use.

9. No Free Assessment or Advisory Service

Registration and use of the Basic Platform Functions do not include any free assessment, document review, consultation, recommendation, due diligence, research, professional opinion or coordination service.

The Company may view or contact a Registered User at its discretion, but no such action creates a continuing obligation or changes the status of the Account unless a specific service is activated.

10. Requesting and Activating Future Services

You may request a service through the relevant section of the Platform or through an official communication channel. A request is an invitation to consider the proposed service and is not automatically accepted.

A service becomes an Active Service only when the Company expressly confirms acceptance and activation. Activation may be recorded through a Project Activation, service order, quotation, package confirmation, invoice, Stripe checkout confirmation, portal message, email or another clear electronic record.

The Service Terms for each Active Service will define its scope, fees, payment arrangements, timing, deliverables, cancellation rules and any additional conditions. If the Service Terms conflict with this Agreement, the Service Terms prevail only for that Active Service and only to the extent of the conflict.

11. Potential Areas of Future Coordination

Subject to the Company's licence, capacity, internal approval and separate activation, future services may relate to management consultancy, administrative support, document preparation, data preparation, project management, company representation, client care, reservations, public relations, market research and related business and family coordination.

The Platform may also facilitate requests relating to real estate, relocation, banking, mortgages, insurance, tax, accounting, corporate matters, immigration, healthcare, education and other areas. The presence of such areas on the Platform does not mean that the Company directly provides every underlying regulated service.

12. Regulated and Independent Third-Party Services

The Company is not a law firm, tax practice, audit firm, bank, mortgage lender, insurance company, medical provider, investment manager or other regulated professional practice unless expressly licensed for the relevant activity.

Where regulated or specialist work is required, the Company may coordinate an engagement with an appropriately licensed independent provider. Such provider remains responsible for its own advice, licences, decisions, fees, professional standards and performance.

The Company may assist with introductions, information collection, document organisation, communications, administrative follow-up and project coordination. The Company will seek to act in the client's interests and take reasonable steps to identify and avoid material conflicts of interest.

13. Access by Company Personnel and Service Providers

You authorise access to your Account and Client Data by the Company's assigned personnel, authorised management, administrators and technical personnel to the extent reasonably necessary to operate the Platform, maintain security, administer the relationship and provide an Active Service.

Where you request or activate a service involving an external contractor or professional provider, relevant information and documents may be shared with that provider only to the extent reasonably necessary for the specific task, subject to the Privacy Policy and applicable law.

14. Authorised Representatives

You may identify one or more Authorised Representatives through the Platform or an official communication channel. The Company may determine the scope of access or authority available to a representative and may require identity verification or written confirmation.

Unless expressly confirmed otherwise, an Authorised Representative may communicate and provide information but may not amend this Agreement, close the Account, transfer funds, sign documents, incur charges or bind you to a transaction.

You are responsible for promptly notifying the Company when an Authorised Representative's authority changes or ends.

15. No Power of Attorney, Agency or Fiduciary Relationship

This Agreement does not appoint the Company as your attorney, agent, trustee, fiduciary, partner or legal representative.

Without a separate valid written authority, the Company may not:

• sign documents in your name;
• operate or control your bank or payment accounts;
• transfer or receive funds as your agent;
• bind you to a contract or transaction;
• make regulated professional decisions for you; or
• exercise ownership or management rights in your companies or assets.

16. User Responsibilities

You must:

• provide accurate, complete and current information;
• update information when it changes;
• upload only authentic and relevant documents;
• review information and documents before approving or relying on them;
• protect your login credentials and confirmation links;
• notify the Company promptly of suspected unauthorised access;
• comply with applicable law and third-party rights;
• ensure that information concerning other persons is provided lawfully; and
• cooperate with reasonable verification, security and compliance requests.

The Company may rely on information and instructions apparently submitted through your Account or official communication channels unless it has reason to believe they are unauthorised.

17. Account Security

You must not share your password, email confirmation link or other authentication credential. You must not attempt to access another user's account, circumvent security controls, scrape the Platform, introduce malicious code or interfere with Platform operation.

The Company may restrict or suspend access where it reasonably suspects unauthorised access, misuse, fraud, security risk or breach of this Agreement.

18. Official Communication Channels

The following are official communication channels under this Agreement:

• email sent to or from the email address associated with your Account or the Company's official email address;
• messages and notifications within the Platform; and
• WhatsApp messages sent to or from a number associated with your Account or an official Company number.

Telephone calls and SMS are not official contractual notice channels unless a specific Service Term expressly states otherwise.

You are responsible for maintaining current contact information and checking official channels. A notice is treated as received when delivered to the relevant channel, subject to any mandatory legal rule.

19. Payments by the Registered User or an Affiliate Payer

This Agreement and the Basic Platform Functions are provided without charge unless the Platform expressly states otherwise.

Fees for an Active Service may be paid through Stripe, bank transfer or another payment method approved by the Company.

A payment may be made by an Affiliate Payer on your behalf. The Company may require evidence that the payer is affiliated with you and that the payment is authorised and lawful.

Payment by an Affiliate Payer does not make the payer a client or party to this Agreement and does not transfer your rights or obligations to the payer. Any refund may be made to the original payer or otherwise handled as required by law, payment rules and compliance procedures.

20. Third-Party Fees and Expenses

Unless expressly included in the Service Terms, third-party fees and expenses are separate from the Company's fees and are payable by you.

These may include:

• government and free-zone fees;
• banking and payment charges;
• legal, accounting, audit and professional fees;
• insurance premiums and medical charges;
• developer, broker, property and mortgage costs;
• translation, attestation, certification and courier costs;
• travel, reservation and application costs; and
• other external expenses incurred for an Active Service.

The Company is not required to advance third-party costs. If it agrees to do so, you must reimburse the Company upon request. Third-party fees may be non-refundable and remain subject to the third party's own terms.

21. Decisions and No Guarantee of Outcome

You remain responsible for your final decisions. The Company does not guarantee any approval, transaction, result, timetable, financial return, tax treatment, visa, bank account, mortgage, insurance policy, medical outcome, property availability, company registration or third-party performance.

Outcomes may depend on authorities, banks, insurers, healthcare providers, developers, sellers, professional advisers, markets, laws and other circumstances outside the Company's control.

22. Intellectual Property

The Platform, branding, text, designs, workflows, templates, reports, research, databases and coordination methods are owned by or licensed to the Company unless otherwise stated.

You receive a personal, limited, non-exclusive, non-transferable and revocable right to use the Platform for lawful private purposes.

You may not reproduce, distribute, publish, scrape, reverse engineer, sell, licence or commercially exploit the Platform or its content without prior written permission.

23. Confidentiality

The Company will take reasonable steps to protect confidential Client Data. Confidentiality does not prevent disclosure where authorised by you, reasonably required for an Active Service, required by law or an authority, necessary for security or legal claims, or already lawfully public.

Independent providers may require their own confidentiality and engagement arrangements.

24. Platform Availability and Changes

The Company does not guarantee uninterrupted or error-free availability. Access may be affected by maintenance, updates, Base44 or other provider outages, internet or telecommunications failures, cybersecurity incidents, force majeure or legal requirements.

The Company may add, modify, restrict or discontinue Platform functions where reasonably necessary. Material changes affecting contractual rights will be notified or submitted for renewed acceptance where required.

25. Account Closure at the User's Request

You cannot permanently delete the Account directly. You may submit an account closure request through an official communication channel.

Following a valid request, the Company may disable access and will process deletion, restriction or retention of Client Data in accordance with the Privacy Policy, applicable law, security requirements and any Active Service.

The Company may retain records reasonably necessary for contractual evidence, payments, accounting, compliance, security, fraud prevention, dispute resolution and legal claims, including the electronic acceptance record.

26. Suspension and Termination by the Company

The Company may suspend or terminate the Account where:

• you materially breach this Agreement;
• information or documents are false, misleading, forged or unlawfully obtained;
• the Account is used unlawfully or abusively;
• a security or compliance concern arises;
• the Account creates risk to the Platform, the Company or another person;
• you fail to satisfy requirements relating to an Active Service; or
• the Company decides to discontinue the Basic Platform Functions or the relationship for a legitimate business or legal reason.

Where reasonably practicable, the Company may provide notice and an opportunity to address the issue. Immediate restriction may be applied where required for security, legal or compliance reasons.

27. Term and Survival

This Agreement begins when you complete electronic acceptance and continues indefinitely until the Account is closed or the Agreement is terminated.

Termination of this Agreement does not automatically terminate an Active Service unless the applicable Service Terms state otherwise.

Provisions concerning payment, confidentiality, intellectual property, data retention, liability, evidence, disputes and any provision intended by its nature to survive will remain effective after termination.

28. Disclaimers

The Basic Platform Functions are provided on an "as available" basis. To the extent permitted by law, the Company gives no warranty that the Platform will meet every personal requirement, remain continuously available, or prevent every loss, unauthorised access or technical failure.

Uploading information does not constitute review, verification, approval or professional advice. The Company is not responsible for decisions made solely because information was stored or displayed through the Platform.

29. Limitation of Liability

To the maximum extent permitted by applicable law, where no fee has been paid to the Company for an Active Service connected with a claim, the Company's aggregate contractual liability for that claim is zero.

Where a claim relates to a paid Active Service, the Company's aggregate liability is limited to the amount actually paid to the Company for the specific Active Service giving rise to the claim during the 12 months immediately preceding the event giving rise to liability.

To the maximum extent permitted by law, the Company is not liable for:

• indirect, incidental, special, punitive or consequential loss;
• loss of profit, revenue, opportunity, anticipated savings, goodwill or business;
• acts, omissions, advice or decisions of independent third parties;
• decisions of authorities, banks, insurers, healthcare providers, developers, sellers or professional advisers;
• loss arising from inaccurate, incomplete or outdated information supplied by or for you;
• unauthorised access caused by your failure to protect credentials;
• external technology, payment, communication or hosting failures; or
• events reasonably beyond the Company's control.

Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or wilful misconduct where applicable.

30. Indemnity

To the extent permitted by law, you will be responsible for reasonable loss, cost or claim arising from your unlawful use of the Platform, knowingly false or fraudulent information, unauthorised disclosure of third-party data, infringement of intellectual property, misuse of another person's account or material breach of this Agreement.

This clause does not apply to the extent that the relevant loss was caused by the Company's own unlawful conduct.

31. Amendments

The Company may amend this Agreement to reflect changes in law, Platform functionality, security, technology providers, business operations or service structure.

The current version will be published on the Platform. Material amendments may be notified by email, Platform message or WhatsApp. Where renewed acceptance is legally or contractually required, continued access may be conditional on electronic acceptance of the updated version.

32. Evidence and Electronic Records

You agree that electronic records maintained by the Platform may be used as evidence of registration, acceptance, communications, instructions, uploads, access, authentication and service requests.

The acceptance record may include:

• your full name and Account identifier;
• your verified email address and telephone number, where available;
• the date and time of acceptance;
• the version of this Agreement;
• IP address, device and browser information;
• confirmation-link or authentication event data; and
• copies of notices or confirmations sent through official channels.

33. Assignment

You may not assign or transfer your Account or rights under this Agreement without the Company's prior written consent.

The Company may transfer this Agreement as part of a lawful restructuring, sale, merger, transfer of business or succession, subject to applicable law and notice where required.

34. Force Majeure

The Company is not responsible for delay or failure caused by circumstances reasonably beyond its control, including government action, war, civil disturbance, natural disaster, public health emergency, cyberattack, telecommunications failure, provider outage, banking interruption, authority closure or transport disruption.

35. Severability, No Waiver and Entire Framework

If any provision is invalid or unenforceable, the remaining provisions remain effective, and the affected provision will be adjusted only to the minimum extent necessary where permitted.

Failure to enforce a right immediately does not waive that right.

This Agreement, the Privacy Policy and any applicable Service Terms constitute the entire agreement between you and the Company in relation to your Account, the Basic Platform Functions and any Active Service. The Cookie Policy, website Terms of Use, general disclaimers and service-specific disclosures may apply to particular features, content or services. In the event of any conflict, this Agreement prevails in relation to Account registration and use of the registered-user Platform, while the applicable Service Terms prevail in relation to the relevant Active Service.

36. Governing Law

This Agreement and the framework relationship are governed by the federal laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Ajman, including applicable Ajman Free Zone rules.

Mandatory consumer protection, data protection or other rights that cannot lawfully be waived remain unaffected.

37. Dispute Resolution and Jurisdiction

A party wishing to raise a dispute must first send a written notice through an official communication channel describing the dispute and the requested resolution.

The parties will attempt in good faith to resolve the dispute for 30 calendar days after receipt of the notice.

If the dispute is not resolved, the courts of the Emirate of Ajman, United Arab Emirates, will have jurisdiction, subject to any mandatory jurisdiction rule that cannot lawfully be excluded.

38. Language

This Agreement is issued in English. You confirm that you understand English and agree to use English for this Agreement and related communications.

Where mandatory law requires information or documentation in another language, the Company may provide a translation or supplementary version. Mandatory legal requirements prevail over this clause.

39. Contact Details

OCTOPUS PRIME GLOBAL F.Z.E

Free Zone Establishment - Limited Liability

Registration and Licence No. 55289

Capital: AED 100,000

Ajman Free Zone C1 Building, Premises B.C. 1308431

Ajman Free Zone, Emirate of Ajman, United Arab Emirates

Email: mail@octopus-prime.net

Schedule 1 — Electronic Acceptance Record

The following data is generated and retained automatically by the Platform and forms part of this Agreement:

The Registered User's completion of the electronic acceptance process constitutes acceptance of this Agreement without a handwritten signature.