Legal

GDPR & Data Protection

Our commitment to the protection of your personal data under EU and UAE data protection law.

Our commitment

Octopus Prime BFCO processes personal data in compliance with the General Data Protection Regulation (GDPR) where applicable, as well as the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

We collect only the minimum data necessary for the purposes described in our Privacy Policy. We do not use personal data for purposes beyond those for which it was collected.

Your rights under GDPR

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If any data we hold is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

You may request deletion of your personal data where there is no compelling legal reason for continued processing.

Right to Restriction

You may request that we limit the processing of your data in certain circumstances.

Right to Portability

Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.

Right to Object

You have the right to object to processing based on our legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

How to exercise your rights

Submit all data protection requests by email to mail@octopus-prime.net with the subject line "Data Rights Request".

We will acknowledge your request within 5 business days and respond in full within 30 calendar days. Complex requests may take up to 3 months — we will notify you if this applies.

If you believe your rights have been infringed, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence.